Terms of Service

Effective 9/25/2025

Welcome to Moose Ai Legion (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our website, services, software, and communications (collectively, the “Services”). By accessing or using our Services, you agree to these Terms and our Privacy & Marketing Policy. If you do not agree, you must not use our Services.

1. Eligibility

  • You must be at least 18 years old (or the age of majority in your jurisdiction) to use our Services.

  • By using the Services, you represent that you have the legal capacity and authority to enter into these Terms.

  • Use of our Services for unlawful, fraudulent, or abusive purposes is strictly prohibited.

2. Services Provided

Moose Ai Legion offers:

  • Artificial intelligence consulting and automation services.

  • Lead generation, sales enablement, and marketing campaign support.

  • SMS and email marketing automation (with consent-based compliance).

  • Virtual assistance, AI receptionist, and customer communication tools.

We may update or modify Services at any time without liability, provided such changes do not materially degrade core functionality.

3. Account Registration & Security

  • To use certain Services, you must register an account and provide accurate information.

  • You are responsible for maintaining the confidentiality of your account and credentials.

  • You agree to notify us immediately of any unauthorized use of your account.

  • We are not liable for losses resulting from unauthorized use if you fail to safeguard your credentials.

4. User Responsibilities

When using our Services, you agree that you will:

  • Provide only accurate, lawful, and non-infringing data.

  • Obtain all necessary consents from contacts before uploading phone numbers or emails into our systems.

  • Not use our Services to send spam, deceptive, or unlawful communications.

  • Not attempt to reverse-engineer, disrupt, or misuse our Services.

5. SMS & Email Marketing Compliance

Because our Services involve communication tools, strict compliance with marketing laws is required:

  • Consent Required: You must have valid, documented consent before sending SMS or email campaigns through our Services.

  • Regulations: You agree to comply with:

    • U.S. TCPA & FCC rules for SMS/robocalls.

    • CAN-SPAM Act for email marketing.

    • CASL (Canada), GDPR and PECR (EU/UK), and other applicable international rules.

  • Opt-Outs: You must honor opt-out requests promptly. For SMS, “STOP” and “HELP” instructions must be included in messages.

  • Records: You are responsible for maintaining opt-in/opt-out and consent records.

  • Carrier Rules: You must follow carrier/A2P/10DLC registration requirements and not engage in prohibited messaging (spam, SHAFT content: sex, hate, alcohol, firearms, tobacco).

Failure to comply may result in suspension or termination of your account.

6. Payments, Fees, and Billing

  • Services may be subscription-based or invoiced. Pricing is disclosed prior to purchase.

  • You authorize us (or our payment processor) to charge your chosen payment method.

  • Payments are non-refundable except where required by law or expressly stated in writing.

  • Late or failed payments may result in suspension of Services.

7. Intellectual Property

  • All software, branding, designs, AI models, and content created by Moose Ai Legion remain our exclusive property unless otherwise agreed in writing.

  • You may not copy, modify, distribute, or resell our intellectual property.

  • You retain ownership of your data, leads, and content uploaded to our systems.

8. Data & Privacy

  • Your use of Services is also governed by our Privacy & Marketing Policy.

  • By using our Services, you consent to the collection, storage, and use of your data as described therein.

  • We may aggregate and anonymize data for analytics and product improvement.

9. Disclaimers

  • Services are provided “as is” and “as available” without warranties of any kind, expressed or implied.

  • We do not guarantee outcomes such as sales growth, conversions, or revenue increase.

  • Communications sent via SMS/email are subject to carrier delays, spam filters, and third-party systems outside our control.

10. Limitation of Liability

To the maximum extent permitted by law:

  • Moose Ai Legion is not liable for indirect, incidental, consequential, punitive, or exemplary damages.

  • Our total liability for any claim will not exceed the amount paid by you to us in the 3 months preceding the claim.

  • Nothing in these Terms limits liability for fraud, intentional misconduct, or matters that cannot be limited by law.

11. Indemnification

You agree to indemnify, defend, and hold harmless Moose Ai Legion, its affiliates, officers, and employees from claims, damages, losses, and expenses (including legal fees) arising out of:

  • Your use of the Services,

  • Your violation of these Terms, or

  • Your violation of applicable laws or third-party rights.

12. Termination

  • You may stop using our Services at any time.

  • We may suspend or terminate your access if you violate these Terms, fail to pay, or engage in unlawful activity.

  • Termination does not relieve you of outstanding payment obligations.

13. Governing Law & Disputes

  • These Terms are governed by the laws of the State of California, USA, without regard to conflict-of-law rules.

  • Any disputes shall be resolved through binding arbitration in Los Angeles County, California, unless prohibited by law.

  • You waive the right to a jury trial and class action claims to the fullest extent allowed by law.

14. Changes to Terms

We may update these Terms from time to time. Changes take effect upon posting with an updated “Last Updated” date. Continued use of Services means you accept the changes.

15. Contact

Questions regarding these Terms should be sent to:
[email protected]
Mailing: 4366 Pacifica Way Unit 9, Oceanside, CA, USA, 92056
Phone: +1 (442) 944-0049